Getting your Google Workspace account nuked because an employee hooked their company Gemini account to OpenClaw would certainly be a novel business risk.
Isn't that pretty much par for the course for these megacorps? Account gets banned as a disproportionate response to something minor, or in many cases for no explicable reason at all, and anyone without enough of a platform to do "bad PR escalation" via social media or traditional media gets to learn the hard way that their "customer service" is just a brick wall that can't or won't do anything about it.
Adopting a massive dependency on a single company is generally a mistake.
You're not wrong but Google in particular paved the way for not doing support, or doing as little support as possible, and oftentimes things only get actioned if you generate enough clout on social media to attract a Google engineer's attention.
It's hard to avoid the massive dependencies, especially if you're starting small and moving fast, because something like Google Workspace or MS 360 or Slack is cost-competitive compared to spinning up your own internal stack of tooling. At least until it isn't, but hopefully your startup has grown enough by then that it can afford to address these concerns.
Google services are banned at the very large company I work at and that's not because they are technically poor.
It's just that the last time we had to deal with their customer support, they were so bad someone at the exec level said they were banned from now on. It's to the point we have to explicitely schedule high level meetings and carve out exceptions when they happen to buy products we use.
We work with nearly everyone in the cloud space except Google. That should tell you everything you need to know.
Google has gigantic power over its users. Consider that for some reason, Google banned your gmail account, which you are using for large number of logins for different essential services.
